King Soopers - Extremely poor customer service
I was in the store on Taft Hill Rd in Fort Collins on 4/19/16.I bought some Farm Rich mozzarella sticks the price on the shelf said 4.99 with card.
I couldn't find my card and the cashier used another card. I looked at my receipt before I left because the total didn't sound right. I noticed the Mozz. sticks rang up with the card at $6.99.
I took them up to customer service and he didn't even go and look at the price on the shelf. He just made the return, I talked to someone else and he thought I was talking about fuel points. I found my keys underneath some mail in the basket on my walker. He put the fuel points on my card.
That was not the problem, I wanted the Mozz sticks at the right price. Not a refund.
They didn't even try to fix the problem.
Review about: King Soopers Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $7.